About happyfrogdetroit
What is happyfrog?
happyfrog is an online community committed to nurturing the efforts of local businesses, not-for-profits and individuals who have embraced the principles of sustainability, wellness and social responsibility. happyfrog features a collaborative blog, a directory of organization and business listings, reviews, an events calendar, and much more. We like to think of happyfrog as a place where informed, passionate and opinionated friends gather to share information about what makes metro Detroit a little kinder, smarter, healthier and greener.
Why use happyfrog?
happyfrog offers comprehensive listings of great Michigan companies and not-for-profits in one convenient, easy-to-use resource for green living. It is a community building resource where you can find and contribute to a public conversation about solutions for our communities.
Is happyfrog a locally-owned company?
Yes. We are a Michigan nonprofit corporation.
Registration/Account information
How do I register?
Registration is free and only takes a minute. Visit the registration page follow the instructions. Try it out!
How do I change my email address or password?
Once you've registered, you can change your email address or password by clicking on 'my account', then click the 'edit' tab along the top of the page.
I haven't received my registration email?
If you don't receive confirmation within five minutes, check to make sure our email didn't land in your spam filter. You can also view our registration help tips. Still having problems? Contact happyfrog.
Directory Listings
Do businesses or organizations pay for their listings?
All our listings are free. However, happyfrog does sell a limited number of advertising positions to businesses or organizations who wish to stand out from the many others on the site. There is a modest fee for this that can be paid annually.
How do I nominate a business or organization that I think should be included?
See add a free listing on the homepage and fill in as many fields as you can. Sometimes having the company or organization's web site available can provide the information you need to nominate them. Our team will then review the nomination and make a final decision. The process should take 24-48 hours.
What is happyfrog's criteria for accepting a new listing?
If a business or organization has a sustainability initiative or has embraced socially responsible or healthy living principles, they belong in happyfrog. We do not have a strict set of criteria nor a panel of "experts" who will decide who makes the grade. Rather, we have adopted a "big tent" approach by welcoming all companies and organizations, even those taking early, small steps toward sustainable business practices. This is a space to celebrate and encourage change and growth. We will let reviews and ratings provide thoughtful insight and perspective to those listed.
There are some activities such as teaching yoga or selling bicycles for instance, that are always welcome because of the inherent positive nature of their contributions.
See "Are You Green Enough?"
I see my business or organization is already on happyfrog. How do I claim a listing?
Congratulations! Now the fun starts. Click on the name in the summary listing in the search results to view your full page. Click on the "Is this you? Claim this listing" link and follow the instructions. We will need to verify you are authorized to take control of the listing so it may take up to 48 hours for us to notify you of the change.
Once you are approved, you can add detailed information about products, services, sales, hours and even offer discounts. You can add an image to your page such as your company/organizational logo or a photograph. You can even provide an RSS feed to have an existing blog you already publish appear on your happyfrog page. Best of all, there is NO CHARGE for any of this.
How does happyfrog verify my "claim this listing" request?
In many instances it may be necessary to directly contact you via phone or email to confirm your information.
How do I ... upload a logo or photo to my listings? ... add a blog to my listing page? ... add an event?
Visit the happyfrog help pages for instructions on all these features.
Do the listings include companies and organizations outside of Detroit?
happyfrog was created to be a powerful new resource to help grow local, green, sustainable businesses and promote the work of values-aligned NGOs. Only Michigan-based organizations are included. In some cases we will also include non-MI-based listings if they have a substantial local presence and are values-aligned.
Rating & Reviewing
What is a happyfrog review?
happyfrog reflects the feedback and perspectives of users. Your ratings help other happyfrog users find the best listings and Ask the frog answers. Ratings are there to help you find the information most highly prized by your fellow "frogs" quickly and easily.
Who can review and rate on happyfrog?
Any registered member can rate and review listings, ask and answer questions on ask the frog, submit events to the happyfrog calendar, submit blog comments, and nominate there favorite green business or organization.
On what criteria should I rate or review a business or organization?
happyfrog is an online community committed to nurturing the efforts of businesses, not for profits and individuals who have embraced the principals of sustainability, wellness and social responsibility. When rating and reviewing happyfrog listings, please focus on the organization's commitment to these values as well as your DIRECT experience with their services and products.
If you have a business relationship with the organization you're reviewing, please be transparent about it. If you're reviewing goods or services you received free or at a discount in return for your review, please be sure to disclose what you received. The reviews and ratings on happyfrog are valuable because they are offered by real people who are being honest and fair in their assessments.
What should I do if my business or organization has received a negative review?
Your organization will benefit most from happyfrog if your profile and reviews accurately represent the experiences of your customers or members. Encourage your fans and supporters to add a review to your listing, so that people will know what your strengths are and why people love doing business with you.
From time to time you may get a critical review, too. Do not overestimate the power of just one critical review. We suggest that you DO NOT respond immediately, but rather sleep on it and invoke the 24 hour rule to lessen the possibility of writing something you may come to regret. (How many times have we written an email in the heat of the moment, only to wish we had waited to reflect and place things into better perspective?)
Finally, DO respond as you would to any unhappy customer or member, but because transparency is paramount, ALWAYS identify yourself as the owner, manager, executive director, etc.
Does happyfrog ever remove reviews or other user contributed content?
Only in rare instances will we do so. However, we will immediately remove any content which is potentially libelous, defamatory or slanderous, may degrade, harass or intimidate any individual on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability, exploits images or the likeness of individuals under 18 years of age or encourages or makes use of offensive language or images.
How do I let happyfrog know if there is something I think is offensive and should be removed?
You will see "flag as offensive" links on most content. Use that link and we will review the item in question as soon as possible.
Additional Features
What is Ask the frog?
Ask the frog is your chance to get answers on sustainability or wellness questions from the rest of the happyfrog community. While the happyfrog team tries to ensure that all questions get answered, we hope that most answers will come from the community, and that people will jump in with additional perspectives on questions that have already been answered. Be sure to rate the answers you feel are most useful, so others can find them more easily.
How do I ask or answer a question in Ask the frog?
Any registered member can ask a new question or answer an existing question. Just look for the link on each 'Ask the frog' question.
What is the happyfrog blog?
happyfrog's blog it a place where members of the community share news and commentary on people, events and organizations that we think you'll enjoy. Registered users are welcome to add comments to any entry.
How can I become a contributor to the happyfrog blog?
Although not open to all registered users, happyfrog detroit is always looking for community members who whould like to blog here. We would be delighted to have you contact us--please share a little about your background, a sample blog or other piece of writing and indicate what area(s) you would like to cover (hint: the categories in our directory are a good start.) We are always looking for people who want to write about events they are attending, including pictures and sharing what was discussed.
How can I purchase display advertisements on happyfrog?
Although happyfrogdetroit is a nonprofit, we actively seek "Sponsors" would will make an annual commitment in exchange for various marketing considerations, including display ads in the form of traditional banners and boxes which are available on a limited basis.
